Shipping policy

Shipping Policy

Thank you for shopping with HumanlyClub. We’re committed to delivering your order safely and efficiently, no matter where you are in the world.

Please read our shipping policy below for important information about order processing, shipping times, tracking, and delivery.

1. Order Processing Time

All orders are processed within 2–7 business days after payment confirmation.

Because many of our products are made-to-order, processing times may vary depending on:

  • Product type

  • Order volume

  • Seasonal demand

Orders are not processed on Sundays or public holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

2. Shipping Methods Available

We work with trusted global shipping partners to deliver orders worldwide.

Available shipping methods may include:

  • Standard International Shipping

  • Express Shipping (where available)

Shipping options available for your location will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times may vary depending on your country and shipping method.

Estimated Delivery Times:

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • United Kingdom & Europe: 5–12 business days

  • Australia & New Zealand: 7–15 business days

  • Asia: 5–12 business days

  • Other International Locations: 10–20 business days

Please note:
Delivery estimates are not guaranteed and may occasionally be affected by:

  • Customs processing

  • Courier delays

  • Weather conditions

  • High shipping volume

  • Public holidays

We appreciate your patience and understanding.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination country

  • Product weight and size

  • Shipping method selected

Any applicable shipping charges will be clearly shown before completing your purchase.

We may occasionally offer:

  • Free shipping promotions

  • Discounted international shipping offers

5. Tracking Information

Once your order ships, you will receive:

  • A shipping confirmation email

  • A tracking number

  • A tracking link (if available)

Please allow 24–72 hours for tracking updates to appear after shipment dispatch.

If you do not receive tracking information within a reasonable timeframe, please contact us at:

Email: ash.mom.magic@gmail.com

6. Customs, Duties & Taxes

International orders may be subject to:

  • Import duties

  • Customs fees

  • Local taxes

These charges are determined by your country’s customs authority and are the responsibility of the customer.

HumanlyClub is not responsible for customs delays or additional import fees.

7. Delivery Issues & Delays

While we do our best to ensure timely delivery, delays can occasionally happen due to circumstances outside our control.

HumanlyClub is not responsible for delays caused by:

  • Customs clearance

  • Incorrect shipping information

  • Courier disruptions

  • Weather events

  • Failed delivery attempts

If your package is significantly delayed or appears lost, please contact us and we will do our best to help resolve the issue.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If an incorrect address is entered:

  • Delivery delays may occur

  • Additional shipping charges may apply

  • Packages may be returned or lost

Please contact us immediately if you notice an error in your shipping information.

9. Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or expected delivery date.

Please include:

  • Your order number

  • Photos of the damaged package/product (if applicable)

We will review the issue and work toward an appropriate resolution.

10. Contact Information

If you have any shipping-related questions, feel free to contact us:

HumanlyClub
Email: ash.mom.magic@gmail.com

We’re always happy to help.